Arrowhead Anxiety: As Bad As It Gets?

by Chiefs

“Winning isn’t everything—it’s the only thing.”

This legendary sports quote is most often attributed to legendary coach Vince Lombardi,* but rarely is it reprinted in its entirety: “Winning isn’t everything—it’s the only thing I love more than picking up candy wrappers.”

*Speaking of Green Bay, I didn’t get to see much of the games this past weekend, but I’m looking forward to Sunday. What time is Saints-Packers?

In the history of sports and coaching—particularly the rarified domain of big-time professional sports ownership and leadership—there have always been idiosyncratic personalities. That’s not news, and it’s one of the reasons why Kansas City Star reporter Kent Babb’s examination of “Arrowhead Anxiety” was as credible in its concept as it was dreadful in some of its details.

The sidebar—“Gold, greed lead to murder”—is actually unrelated.

Babb’s story was a solid piece of reporting, based on weeks of investigation and reflection and more than 30 interviews (as it should be—I wish I hadn’t been so pleasantly surprised by its thoroughness). For that alone, it deserved to be on the front page. As to whether it deserved to be the front page—for anyone who hasn’t seen the hard copy, Babb’s story (and its accompanying, menacing graphic) occupy about 80 percent of the broadsheet (right)—or to be the only sports story discussed in Kansas City and to make its way to many other markets, I have mixed feelings.

Actually, not mixed at all—I hate that we’re talking about this, because even though football is the undercurrent and the reason we care, actual football-on-the-field is removed from this discussion. I understand it’s interesting that Chiefs executives may seem more preoccupied with the surreptitious routes their employees take to lunch (so as not to be seen fraternizing with one another) than they are with Dwayne Bowe’s pass routes,* but does that mean we should be? Can’t we all just get back to relishing the end of Tebow Time?**

*I stole that clever route comparison from Nick Wright, who spent about four hours—three-and-a-half hours too many—discussing this on his show yesterday.

**And its return next fall, which, I feel, will ultimately be a good thing for the Chiefs (and all of the Denver Broncos’ opponents).

Yes, I’m writing about it right now, and no, I don’t think I’m hypocritical for doing so. Not wanting to talk about something and believing it can’t be ignored are two different things. I’m adding to the hubbub,* but I hope that by talking it out now, we will all see this story fade away sooner.

*Couldn’t decide whether to go with “hubbub” or “hullabaloo.” Hullabaloo? Yeah, I should have used hullabaloo.

Because I don’t have much at all to add—it’s hard to imagine how anyone could—to the comprehensive scrutiny laid down by Big Matt and Lyle yesterday. I appreciate the points made all around. I agree with most of Matt’s observations and roughly 100 percent of Lyle’s conclusions (and in the comments, it sounds like Matt agrees more than disagrees, too). So before I leave it at that, I will share just a couple of my own, none-too-profound reactions to the article and its allegations…

My first impression after the opening paragraphs was not “hmmm, something is amiss” nearly so much as, “wow, Haley really is paranoid.” From what I have heard (we all have our anonymous sources), the coach’s fear of being surveilled extended to his car—he stopped driving himself—and even his home. Apparently, the not-so-slow breakdown we witnessed on the sideline wasn’t just about outward appearances (and/or odors). Sure, there is the argument—made near the start of Babb’s article—that the regime made him this way, that Haley is the victim of “mental abuse.” And hey, just because you’re paranoid doesn’t mean they’re not after you.

“…and then the Chiefs took me up in their spaceship…and they probed me.”

But I don’t buy it. Look, we don’t know Romeo Crennel all that well yet—only what we can glean from his recent public persona—but still, he’s been on the inside for a couple of years now, too, and this is a coach who purportedly makes decisions and then calmly informs management. Can you envision Crennel freaking out at the suspicion that Pioli and Hunt might be listening in on his conversations—or giving a sh*t if they were?

Imagine Babb’s piece without the dramatic Haley lead (of course, as the writer himself testified in radio interviews yesterday, it was the coach’s paranoia that propelled him to look deeper in the first place). Lacking that, the story immediately loses a lot of its cruel intensity. The details, such as requiring staffers to lower window shades during practices or that symbolic candy wrapper, demonstrate a tight ship where all distractions are discouraged, but no longer leave such a sinister impression. And while not a great sign, three lawsuits, in a situation where a large organization in transition has recently let go dozens of long-time employees, don’t seem so exceptional.

As Lyle brilliantly illustrated, the whole scenario is almost too cinematic to be true. Tapping phones? Bugging offices? Who is doing all this, especially when the staff has just been streamlined? Would Hunt go to all that extra effort and expense? Going to expense is not so much his thing. Is Pioli overly obsessed with small details? Okay, sure.

That’s why the movie that immediately came to my mind is As Good As It Gets. The Scott Pioli of this article is more like Jack Nicholson’s Melvin, the obsessive-compulsive misanthrope unyieldingly set in his ways until he meets Carol (played by Helen Hunt), whose refusal to excuse or tolerate his behavior leads to a revelation:

Melvin: I’ve got a really great compliment for you, and it’s true.

Carol: I’m so afraid you’re about to say something awful.

Melvin: Don’t be pessimistic, it’s not your style. Okay, here I go: Clearly, a mistake. I’ve got this, what—ailment? My doctor, a shrink that I used to go to all the time, he says that in fifty or sixty percent of the cases, a pill really helps. I hate pills, very dangerous thing, pills. Hate. I’m using the word “hate” here, about pills. Hate. My compliment is, that night when you came over and told me that you would never… all right, well, you were there, you know what you said. Well, my compliment to you is, the next morning, I started taking the pills.

Carol: I don’t quite get how that’s a compliment for me.

Melvin: You make me want to be a better man.

Maybe all this hubbub and hullabaloo, finally provoked beyond any containment by the Chiefs PR machine, thanks to Kent Babb (I guess he’s the Helen Hunt in this scenario), and all the popular resentment it has triggered, will ultimately make Scott Pioli and Clark Hunt strive to become better bosses and better men.

But if you believe that, you probably need some pills.

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Okay, so Pioli might not be able to change, but can we hope for some growth? Pioli did publicly take responsibility for the lack of depth on the tean and indicated he would do something about that. That's something, no? I'd write more, but I need to go take my meds.

What some of you people seem to be saying is that because your company is doing the same thing to you that it makes it alright. Have you really convinced yourselves that you like big brother to be looking over your shoulder at every thing you do. I submit that even the perception of this kind of operation is not conducive to a well run workplace. I would not put up with it, in fact i would rather take a job waiting tables than put up with it. It erks me when I call in to a company and the person on the other end tells me the call may be recorded without my permission. these are the kinds of freedoms we are asked to give up in order to protect ourselves from all kinds of shadowey dangers which we are never told what they are. In my opinion the only ones benefitting from our inconverience is the company doing it to pad their bottom line.

@jimfromkc Any company has the right to monitor what it's employees do. You said you would rather wait tables than deal with it. I tend to be the same to a degree. Since it is a free country they have the right to know what goes on with their company just as we have the right to work elsewhere. I choose to be self employed. Ask yourself this though. If you do you job and stay within the rules they pay you to follow why would it matter what they hear? When you are on the clock at work it isn't your time it's theirs. This isn't aimed at you at all but in my experience in my business people who have a problem with wire tapping, ankle bracelets, and random inspections and drug tests have something to hide. People who follow the rules generally don't care about "big brother".

@big chief@jimfromkc In most states it's required that you know you're being monitored though... not think know.

Work places moniter phone calls and internet use. That's common. Mine does, and the article says that was implicated in the Peterson era. So nothing new. New management leads to turnover, and fired employees usually aren't happy about being kicked to the curb. Also, nothing new. Pioli runs a very secretive ship. Didn't we already know that? The blinds being pulled and the security guard making the fan delete a picture are just visualizations of what we already knew. What's disturbing is the personal phones being bugged. That seems to have very little more than hearsay to back it up in the article. Could be true. Could be paranoia. Could be a desperate attempt for paper sales. I think it lies somewhere in the middle, and I think the bulk of the "issues" are common in an office setting... Minus the shades pulled and the candy wrapper thing.

How are we privy to Babb's research and amount of interviews he did? Does Babb work in the Chiefs PR office? If not who is the source for the beginning of the article? The part about Haley and the most disturbing part of the entire piece. His piece left me with more questions than answers particularly concerning that part of the article. I agree with you that's really the only part that's all that disturbing.The rest of it while a little over the top is nothing I haven't seen in the workplace before. Another question comes to mind concerning the part about Haley... how does one go about being controlling while being controlled? Haley had been reportedly been refusing to give up control over the offense to his OCs, has been confrontational and impossible to get along with. This is the man who is being manipulated and controlled from behind the scenes? Maybe it's just me but 2 and 2 aren't adding up to 4 in my mind. If anyone has any theories they'd like to throw out there I'd be interested to hear them.

I keep reading that people could go to jail over the spying thing. The only thing they've been accused of that is illegal would be tapping Haley's personal phone. I'm not saying this isn't weird and disturbing because if it's true it is. However, listening in on rooms owned by the Chiefs and even club phones is as legal as gps in company vehicles and security cameras watching employees. Right or wrong there's nothing illegal about it. Sounds like the writer might be doing a little talking from the southern orifice.

@big chief Depends on Missouri's laws and how they are doing it. We're in security, here in Texas you have to have signs posted where audio is recorded in the workplace. I'm sure it's not the only state.

Why would the brass theaten to file a law suite on the star if they didn't reveal the anonymous sources? Not for publising the article but for naming names. I just think there is more relevance than not about the front office being ridiculous. Vic you even said yourself that Babb was credible. 30 interviews and a threatened law suite and this is a Helen Hunt moment of enlightenment? As rosey Chiefs red as my Chiefs shades are man this sucks it sounds like Arrowhead's gonna be a hard place to work. If you cant get good help then the on the field product will likely suffer. Pioli still hasnt signed Bowe and or Carr. What he does or doesnt do in the off season will make me like him this year or not. But as far as me liking him long term or short term I admit it really is what have you done for me since yesterday. I dont care what he does with the staff if he supply's depth and a winner.

What about foofaraw? Would that fit better than either hubbub or hullabaloo?

Someone made a good point regarding the timing of all this. Good article bad timing. That pic of Haley makes him look like he is crazy. Has anyone ever seen the Shining?

@ArrowFan Almost every picture of Haley makes him look crazy.

sidibeke 259 pts

Okay, so Pioli might not be able to change, but can we hope for some growth? Pioli did publicly take responsibility for the lack of depth on the tean and indicated he would do something about that. That's something, no?

I'd write more, but I need to go take my meds.

jimfromkc 45 pts

What some of you people seem to be saying is that because your company is doing the same thing to you that it makes it alright. Have you really convinced yourselves that you like big brother to be looking over your shoulder at every thing you do. I submit that even the perception of this kind of operation is not conducive to a well run workplace. I would not put up with it, in fact i would rather take a job waiting tables than put up with it. It erks me when I call in to a company and the person on the other end tells me the call may be recorded without my permission. these are the kinds of freedoms we are asked to give up in order to protect ourselves from all kinds of shadowey dangers which we are never told what they are. In my opinion the only ones benefitting from our inconverience is the company doing it to pad their bottom line.

big chief 155 pts

jimfromkc Any company has the right to monitor what it's employees do. You said you would rather wait tables than deal with it. I tend to be the same to a degree. Since it is a free country they have the right to know what goes on with their company just as we have the right to work elsewhere. I choose to be self employed. Ask yourself this though. If you do you job and stay within the rules they pay you to follow why would it matter what they hear? When you are on the clock at work it isn't your time it's theirs. This isn't aimed at you at all but in my experience in my business people who have a problem with wire tapping, ankle bracelets, and random inspections and drug tests have something to hide. People who follow the rules generally don't care about "big brother".

kcfanintx 72 pts

big chiefjimfromkc In most states it's required that you know you're being monitored though... not think know.

Erich 123 pts

Work places moniter phone calls and internet use. That's common. Mine does, and the article says that was implicated in the Peterson era. So nothing new.

New management leads to turnover, and fired employees usually aren't happy about being kicked to the curb. Also, nothing new.

Pioli runs a very secretive ship. Didn't we already know that? The blinds being pulled and the security guard making the fan delete a picture are just visualizations of what we already knew.

What's disturbing is the personal phones being bugged. That seems to have very little more than hearsay to back it up in the article. Could be true. Could be paranoia. Could be a desperate attempt for paper sales. I think it lies somewhere in the middle, and I think the bulk of the "issues" are common in an office setting... Minus the shades pulled and the candy wrapper thing.

kcfanintx 72 pts

How are we privy to Babb's research and amount of interviews he did?

Does Babb work in the Chiefs PR office? If not who is the source for the beginning of the article? The part about Haley and the most disturbing part of the entire piece.

His piece left me with more questions than answers particularly concerning that part of the article.

I agree with you that's really the only part that's all that disturbing.The rest of it while a little over the top is nothing I haven't seen in the workplace before.

Another question comes to mind concerning the part about Haley... how does one go about being controlling while being controlled?

Haley had been reportedly been refusing to give up control over the offense to his OCs, has been confrontational and impossible to get along with. This is the man who is being manipulated and controlled from behind the scenes?

Maybe it's just me but 2 and 2 aren't adding up to 4 in my mind.

If anyone has any theories they'd like to throw out there I'd be interested to hear them.

big chief 155 pts

I keep reading that people could go to jail over the spying thing. The only thing they've been accused of that is illegal would be tapping Haley's personal phone. I'm not saying this isn't weird and disturbing because if it's true it is. However, listening in on rooms owned by the Chiefs and even club phones is as legal as gps in company vehicles and security cameras watching employees. Right or wrong there's nothing illegal about it. Sounds like the writer might be doing a little talking from the southern orifice.

kcfanintx 72 pts

big chief Depends on Missouri's laws and how they are doing it. We're in security, here in Texas you have to have signs posted where audio is recorded in the workplace. I'm sure it's not the only state.

Danny W 139 pts

Why would the brass theaten to file a law suite on the star if they didn't reveal the anonymous sources? Not for publising the article but for naming names. I just think there is more relevance than not about the front office being ridiculous. Vic you even said yourself that Babb was credible. 30 interviews and a threatened law suite and this is a Helen Hunt moment of enlightenment? As rosey Chiefs red as my Chiefs shades are man this sucks it sounds like Arrowhead's gonna be a hard place to work. If you cant get good help then the on the field product will likely suffer.

Pioli still hasnt signed Bowe and or Carr. What he does or doesnt do in the off season will make me like him this year or not. But as far as me liking him long term or short term I admit it really is what have you done for me since yesterday. I dont care what he does with the staff if he supply's depth and a winner.

Ehud 147 pts

What about foofaraw? Would that fit better than either hubbub or hullabaloo?

ArrowFan 205 pts

Someone made a good point regarding the timing of all this. Good article bad timing.

That pic of Haley makes him look like he is crazy. Has anyone ever seen the Shining?

hannzo24 125 pts

ArrowFan Almost every picture of Haley makes him look crazy.