Net Loss

Damn, it feels good to be back, Chiefs fans.

After a successful and rather painless move to my new stomping grounds–Austin, TX–I had no idea what was in store for me. Congress deals with less red tape than I had to in order to get my effing Internet connected. Us bloggers and Web junkies don’t talk about it all that often, but getting and staying connected to the Net is a royal pain in the ass sometimes. The telecom companies have too much control and too little concern for their customers. And temporarily borrowing Internet from a neighbor isn’t really an option in the days of piracy and viruses. One word: password. Can you blame them?

Instead of going with the local Grande Communications, which I almost did, I went with AT&T in order to lump together my Internet and cell bills and save a few bucks. I had it all set up prior to my move, and I would be online on day one as an Austinite. Although the move sounds smart, it ended up being a big mistake. Really big. In fact, King Carl negotiates more swiftly than AT&T. After one week, 14 telephone calls, two canceled visits, several five-dollar trips to FedEx/Kinko’s to check my e-mail and a shitload of frustration, they finally sent a technician out to tell me, drumroll…THAT THEY COULDN’T HELP ME! So I was back to where I started–with Grande. Luckily, they only took 48 hours to get me hooked up.

48 hours isn’t too bad, but considering what we pay these companies there is typically a serious lack of urgency on their part. And the bigger they are, the worse they treat their customers. Having a laptop is a great option, because you can find free Internet access at lots of coffee shops. In fact, if you are a blogger having a laptop is almost a must. I’m definitely going to get my iBook fixed before the season, because I can’t handle not being connected (we’re called Arrowhead Addict for a reason, baby). Still, lots of coffee shops–ahem, Starbucks–charge an arm and a leg for Internet service. Some of us are lucky enough to live in apartment or condo complexes with free Internet access. Lucky bastards! I think all apartment complexes should do that. It’s all just a pain in the ass.

Oh well, I’m back and just wanted to bitch to other Web addicts and bloggers about being at the mercy of the telecoms, aka the Gods of the Interwebs, something I’m sure you all understand and relate to. Now, back to our Arrowhead Addiction! I can’t tell you how much I missed both the site and interacting with other Chiefs fans. Yes, I was bored without the Interwebs, but more than anything I just missed old A.A.

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